Frost & Sullivan Research House reports that growth focused on unified communications grew in the Asia Pacific region. According to the agency, the unified communications market in the region will grow by 9.2 percent of its compound annual growth rate (CAGR), which reached $ 7 billion by 2016. This figure is currently less than $ 5 billion. It shows the enormous growth potential of the sector. Cisco has become one of the region's largest provider of services, leveraging the Jabber UC solution for companies that are looking for a perfect platform for merging voice, video, and web conferencing.

According to Frost & Sullivan, Asian Businesses The Pacific region is the three most important tools for UC solutions, namely collaboration, instant messaging and mobility. Cisco Jabber is an effective solution that delivers all three business benefits at the best possible cost. This solution has a trusted IM application that can be used for individual and group chats that can be accessed from the users' AOL accounts or any XMPP chat client from the contact list.

Cisco Jabber Supports collaboration with many features including file transfer, desktop sharing, Power Point presentations, and desktop video conferencing. As this feature was best preferred by companies in the field of telecom and financial services (BFSI), education and hi-tech industries. As part of the Unified Communication solution, this feature of the web conferencing is expected to be one of the most important growth factors for the platform. It will also play an important role in reducing the carbon footprint of users, which is on the agenda of most Malaysian companies.

UC's Internet Conferencing Component is expected to be used 95 percent of internal meetings, 48 ​​percent of training and 40 percent of external communications, such as customers and manufacturers. Aside from Frost & Sullivan's belief that it will use 20 percent of sales and marketing applications and webinar time. The video conferencing component of Unified Communications is also expected to increase in demand. In 2011 its revenue grew to 653 million in APAC, 15.7 percent in CAGR.

Mobility is the next big thing in Malaysia, which is one of the main reasons for the APAC region's UC-Mobility solutions. Business communication is increasingly dependent on mobile devices such as smartphones and tablet computers. The concept of Mobile Unified Communications is increasingly associated with the corporate environment where such devices are used in conjunction with the existing PBX network in order to expand their capabilities to people with reduced mobility, such as sales and marketing professionals. Vendors offer Cisco Jabber on mobile devices that allow users to join an ongoing conference, or launch a new button at a press of a button.

Source by Mark Voucher